Frequently Asked Questions
How do I get started?
Before you can place an order you will need to set up an account with us.
This is a snap - simply click the "Order" tab at the top of the screen and follow the step-by-step instructions.
Please make note of your new username and password - you'll need this to log into your account on future visits.
2. Pick a box
Choose the right type, size, and frequency of delivery to fit your needs. Our contents change each week with the season and market conditions. Set your box to come weekly or every other week so that you have a steady supply of fresh fruit and veggies. This also helps us plan ahead with the farmers. Click the "Products" tab at the top of the page to see the contents of this weeks boxes.
If you thoroughly enjoy or dislike a particular fruit or veggie, let us know. The last step of the signup process is to update your own personal produce preferences. Our computer system will use this information each time we create you an order.
Say you or a family member is allergic to avocadoes. Just click "Always Remove" and they will never turn up in your box. The best part is your box gets substituted with something you like! So make sure to click on the "Fine to place in order" field to let us know all the items that you enjoy and we will make sure that you receive what you've requested per the limitations of the weekly menu.
4. Why can I not see my first order?
We release our new menu to all active members every Friday at Noon (12pm). Your first order will be available once we can get you into our ordering cycle. All of our produce is bought fresh each week. Furthermore, we only buy enough produce to fill our orders for active members each week. Since we hold no excess inventory new members must wait until we release our next menu and receive our new produce.