Frequently Asked Questions
How do I get the most from NGD?
1. Determine which box works for me
Our service is designed so that your produce is delivered automatically either weekly or every other week. You can set up your order once and never worry about it again. You are also able to change your type, size, and frequency each and every week until you find the best mix for your needs.
Some members like to get a large box delivered every week. Others like to get a tiny box and add additional produce to fit their needs.
2. Update your “personal produce preferences”
Our boxes are an easy way to get your favorite seasonal produce, consistently. The contents change each week so you don’t get bored.
We never want to send you something you don’t like.
You can tell us your dislikes in the “preferences” section of your account. When creating your orders each week our computer system will use this information to remove items you don't like from your order and replace them with items you do like.
Get more of what you like and less of what you don’t!
All your orders can be veiwed before your delivery arrives. This is a great way to take full advantage of the fearues of our service. We allow you to make up to 3 exchanges to every order to help you get what you need. You can also purchase additional produce or non produce items when updating.
4. Talk to us!
Whether you’ve had a problem with your order, you’re getting a bit bored with it, or just want to talk, drop us a line.
We’d love to hear from you, and we love helping you tailor your order so it’s perfect for your needs and always a delight to receive.
5. Use our Referral Program and receive FREE produce!
We at Nature's Garden Delivered invite all members to participate in our referral program. We will give a FREE small box($35 value) for each and every time you refer 2 people to our service.
Simply tell the referral to enter your name in the "How did you hear of us" section of our sign-up process. We will put it in our records and credit your account accordingly.